body {
  margin: 0;
  font-family: 'Open Sans', sans-serif;
  background-color: #f4f4f4;
}

#chat-container {
  max-width: 400px;
  margin: 20px auto;
  border-radius: 10px;
  box-shadow: 0 8px 20px rgba(0,0,0,0.15);
  overflow: hidden;
  border: 1px solid #e2e2e2;
  background-color: #fff;
}

#chat-header {
  background-color: #00426c;
  color: #fff;
  padding: 15px;
  display: flex;
  align-items: center;
  gap: 10px;
  font-weight: 600;
  font-size: 15px;
}

.agent-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  border: 2px solid #fff;
}

.botui-container {
  padding: 0 15px 15px;
}

.botui-message-content {
  font-size: 14px;
  line-height: 1.4em;
  color: #333;
  padding: 8px 12px;
  background-color: #f0f4f8;
  border-radius: 12px;
  margin-bottom: 10px;
  max-width: 85%;
}

.botui-message-content.human {
  background-color: #d1f5e8;
  color: #0c513f;
  margin-left: auto;
  text-align: right;
}

.botui-actions-text {
  margin-top: 10px;
}

.botui-actions-text-input {
  padding: 10px;
  border: 1px solid #ddd;
  border-radius: 20px;
  font-size: 14px;
  outline: none;
  width: 100%;
  box-sizing: border-box;
  transition: border 0.3s ease;
}

.botui-actions-text-input:focus {
  border-color: #0073b1;
  box-shadow: 0 0 0 2px rgba(0,115,177,0.1);
}

.botui-actions-buttons-button {
  background-color: #00426c;
  color: #fff;
  border-radius: 20px;
  border: none;
  padding: 8px 16px;
  margin-top: 10px;
  cursor: pointer;
}

.botui-actions-buttons-button:hover {
  background-color: #0064a3;
}